General Service Team Leader - Residential, Office Tower, or Apartment

Join Alam Sutera Realty, a leading property developer in Indonesia, as our General Service Team Leader for residential, office tower, or apartment complexes in Tangerang, Banten. In this pivotal role, you will lead a dynamic team responsible for maintaining and managing the day-to-day operations of our properties. Your mission is to ensure that our properties are clean, safe, and well-maintained, providing a comfortable living and working environment for our residents and tenants.

At Alam Sutera Realty, we are committed to delivering exceptional service and creating vibrant communities. With a strong focus on innovation and sustainability, we are dedicated to building properties that meet the highest standards of quality and excellence. As our General Service Team Leader, you will play a crucial role in achieving our vision and contributing to the success of our projects.

In this role, you will oversee the daily operations of our facilities, including cleaning, maintenance, and security. You will coordinate with various departments to ensure seamless operations and address any issues promptly. With your leadership, our team will strive to exceed customer expectations and deliver outstanding service.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of residential, office tower, or apartment complexes, ensuring high standards of cleanliness and maintenance.
• Lead and motivate a team of general service staff, fostering a positive and productive work environment.
• Coordinate with various departments, such as facilities management, engineering, and security, to ensure seamless operations and address any issues promptly.
• Implement and enforce safety protocols and procedures to ensure the well-being of residents and staff.
• Monitor and maintain inventory levels of supplies and equipment, ensuring adequate stock for daily operations.
• Conduct regular inspections of facilities to identify areas for improvement and implement necessary upgrades.
• Develop and maintain work schedules, ensuring optimal staffing levels and efficient use of resources.
• Provide excellent customer service to residents and tenants, addressing their concerns and ensuring their satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Facilities Management, Hotel Management, or a related field.
• Minimum of 5 years of experience in a leadership role within the facilities management industry.
• Proven track record of successfully managing and leading a team in a fast-paced environment.
• Strong knowledge of industry standards, regulations, and best practices in facilities management.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, residents, and other stakeholders.
• Proficiency in using Microsoft Office Suite, including Excel for inventory management and scheduling.
• Familiarity with property management software, such as Yardi or OnQ, is a plus.
• Valid driver's license and clean driving record.

🛠️ Keahlian

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