Customer Service & Admin Officer (Government Sector) - Renewable Contract

Are you a customer service professional looking for a rewarding opportunity in the government sector? PERSOL is seeking a dedicated Customer Service & Admin Officer to join our team in a renewable contract role. This position offers a unique chance to contribute to the government's renewable energy initiatives while providing top-notch customer service. Based in Bali, you'll be part of a dynamic team working on projects that drive sustainability and innovation. If you're passionate about customer service and making a difference, this is your chance to shine.

As a Customer Service & Admin Officer at PERSOL, you'll handle customer inquiries, manage administrative tasks, and ensure smooth operations. You'll use tools like Salesforce and Microsoft Office Suite to streamline processes and deliver excellent service. This role is perfect for someone with 3-5 years of experience in customer service or a related field, looking to make a meaningful impact in the government sector.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Manage administrative tasks, including data entry, scheduling, and document management.
• Use Salesforce and Microsoft Office Suite to streamline processes and improve efficiency.
• Coordinate with internal teams to ensure seamless operations and project delivery.
• Maintain accurate records and reports for compliance and operational purposes.
• Assist in training and onboarding new team members to ensure smooth integration.
• Collaborate with stakeholders to gather requirements and feedback for continuous improvement.
• Participate in government initiatives related to renewable energy and sustainability.

🎓 Kualifikasi & Syarat

• 3-5 years of experience in customer service or a related administrative role.
• Proven track record of delivering excellent customer service and administrative support.
• Proficiency in using Salesforce and Microsoft Office Suite.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and manage multiple tasks simultaneously.
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Certification in customer service or administrative management is a plus.

🛠️ Keahlian

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