Front of House Manager (Korean Fine Dining)

Join TANGBAN KOREAN RESTO, a premium Korean fine dining destination in Jakarta Selatan, as our Front of House Manager and lead our passionate team to deliver exceptional guest experiences. In this pivotal role, you will oversee all front-of-house operations, ensuring seamless service from the moment guests step through our doors. With a focus on creating memorable dining experiences, you'll manage our team of servers, hosts, and bartenders, while ensuring compliance with health and safety regulations. Our restaurant is renowned for its authentic Korean cuisine and elegant ambiance, making it a favorite among Jakarta's discerning foodies.

As the Front of House Manager, you'll be at the heart of our operations, coordinating with the kitchen and other departments to maintain high standards of service. You'll use tools like POS systems (like Quick Service Restaurant or similar), reservation software, and staff scheduling platforms to streamline operations. This role offers a unique opportunity to grow within a dynamic and supportive team, with potential for career advancement and professional development.

If you're a seasoned professional with a passion for hospitality and a commitment to excellence, we invite you to be part of our culinary journey at TANGBAN KOREAN RESTO. Come join us and help us continue to set the standard for Korean fine dining in Jakarta Selatan.

📋 Tanggung Jawab Pekerjaan

• Oversee daily front-of-house operations, including table service, bar service, and guest relations.
• Manage and train a team of servers, hosts, and bartenders to ensure high standards of service.
• Coordinate with the kitchen and other departments to ensure seamless guest experiences.
• Handle guest complaints and concerns, resolving issues promptly and professionally.
• Manage reservations and walk-ins, ensuring optimal table turnover and revenue.
• Monitor and maintain compliance with health and safety regulations.
• Use POS systems, reservation software, and staff scheduling platforms to streamline operations.
• Stay updated on industry trends and best practices to continuously improve service quality.

🎓 Kualifikasi & Syarat

• Minimum 5 years of experience in front-of-house management, preferably in a fine dining or upscale restaurant setting.
• Proven track record of leading and managing a team to deliver exceptional guest experiences.
• Strong knowledge of POS systems, reservation software, and staff scheduling platforms.
• Excellent communication, leadership, and interpersonal skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Understanding of health and safety regulations in the foodservice industry.
• Familiarity with Korean cuisine and fine dining standards is a plus.
• Bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred.

🛠️ Keahlian

Lowongan Terkait